The Counseling and Accessibility Unit of Democritus University of Thrace (DOSYP) was founded according to the University Senate’s decision 40/51/12.12.2017.
DOSYP started operating in 2018 and during its initial operation stage, it has been funded by the PA (Partnership Agreement for the Development Framework) 2014-2020, through the act “Supporting social care interventions for the students of the Democritus University of Thrace”.
It is consisted of two departments: : (1) the Counseling and Psychosocial Support department and (2) the Accessibility department.
All DOSYP services are addressed to all students of the Democritus University of Thrace.
– Emergency Line 11314
EMERGENCY LINE 11314
The Administration of DUTH, in the context of its effort for better and more effective response to any emergencies that arise in the field of campuses, launched a new service from April 2018. This service refers to an “EMERGENCY LINE 11314”, which is activated by dialing a five-digit telephone number – 11314, from any telephone. This call can be made by anyone wishing to report an emergency within the campus and located in the region of Thrace.
Depending on the geographical location of the caller, the corresponding recipient of the line will be activated. Thus, for those who call from the area of Xanthi, the line manager in Xanthi, ie the guard of the Central Outpost (PROKAT buildings) in the city of Xanthi, will respond, for those who call from Komotini, the line manager of Komotini, ie the guard of the Central Outpost located at Gate AD (Rector’s Office) and for those who call from the area of Evros (Orestiada – Alexandroupolis) will be answered by the person in charge of the line in Alexandroupolis, ie the guard of the Central Outpost of the Medical School.
This service concerns:
- the 24-hour emergency management reported by name and concerning members of the university community, teaching staff, administrative staff, students. This service only serves cases that need immediate treatment due to their exceptional nature. Those responsible for keeping the line are in no way obliged to provide information on common issues (eg exam schedule, grades, etc.)
- the recording in a special book of any emergency (violence or other criminal acts) that refers to the service of the emergency line and the effort to find a solution. The recipient of the request – complaint will immediately inform the competent employees of DUTH or another person in charge, if he is unable to resolve the specific incident on his own.
The described service aims to improve safety through the immediate response of emergencies and only, serving the students and staff of the Institution. In no way can it replace the provision of information by the Secretariats of the Departments or other services of DUTH for current issues and not emergencies.